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Item #:
156229247
Salesforce for Dummies, (Paperback)
Item #:
156229247
AUD 68
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Product Details
- Your easy-to-follow guide to the world's leading cloud-based CRM software Salesforce gives your business an edge in tracking relationships and managing sales, marketing, customer service, and support operations. Salesforce For Dummies help you take advantage of key platform functionality and focus on making the most of its many features. Learn best practices to determine the right configuration to suit your business needs, and how to use apps, build widgets, and configure features to personalize your system for your business. Explore prospecting for leads, managing accounts, maintaining contacts, tracking products, calculating forecasts, and monitoring each customer's service and support interactions with your business. Collaborate with colleagues by sharing information across a 360-degree view of all customer interactions, enhance your online marketing, gain real-time visibility into sales, and close deals faster. Get started with configuring Salesforce and set up the apps that your business needs Discover the latest updates to Salesforce, including Flow Builder, Lightning, and Einstein Improve business performance with reporting insights, collaborative communication features, and integrated sales and marketing processes Find new ways to improve productivity and reduce administration timeSalesforce For Dummies is the fully updated, best-selling guide that helps new and existing users get up to speed with the world's top CRM.
| Book format | Paperback |
| Fiction/nonfiction | Non-Fiction |
| Genre | Business & Investing |
| Publication date | May, 2024 |
| Pages | 416 |
| Reading level | General |
| Subgenre | Customer Relations |
| Series title | No Series |
| Edition | 8th Edition |
| Publisher | Wiley |
| Original languages | English |
| Language | English |
| Is collectible | N |
| Retail packaging | Single Piece |
| Assembled product height | 8.9 in |
| Assembled product weight | 1.25 lb (570 grams) |
| Bisac subject heading | Business & Economics |
Product Description
Salesforce for Dummies, (Paperback)
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- Easy-to-follow guide for Salesforce, the leading cloud-based CRM.
- Learn to configure Salesforce to fit your business needs.
- Enhance online marketing and gain real-time visibility into sales.
- Get insights into business performance with reporting features.
- Share customer interactions across a 360-degree view with colleagues.
- Discover new updates and features like Flow Builder and Lightning.
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